Shipping Policy

At Herbal Tree, we aim to deliver your orders quickly and safely across Pakistan. Please read our shipping policy for details.

1. Delivery Areas

• We deliver to all major cities and towns in Pakistan.

• Remote areas may have longer delivery times.

2. Delivery Time

• Standard delivery takes 3 to 7 working days after order confirmation.

• Delays may occur due to courier issues, weather, or public holidays.

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location.

• Free shipping may be offered during special promotions.

4. Order Processing

• Orders are processed within 24 to 48 hours of confirmation.

• You will receive an SMS or email once your order is dispatched.

5. Tracking Orders

• A tracking number will be shared with you after dispatch.

• You can track your parcel through the courier partner’s website or helpline.

6. Undelivered Packages

• If a package is undelivered due to an incorrect address or failure to receive, reshipping costs may apply.

• Orders not accepted at delivery may lead to cancellation of future orders.

7. Contact Us

For any shipping-related queries, you can contact our support team at +92 333 2829443.